Flowers, Freight & Forbidden Goods: A Global Sanctions Evasion Case

Tatjana Dobrovolny is a Senior Subject Matter Expert for Compliance programs and system solutions for the prevention and detection of financial crime. Her expertise includes AML and CTF/FiSa topics, particularly in the context of transaction monitoring and data analysis across the Raiffeisen Bank International (RBI) Group.

Tatjana is the senior advisor for design and implementation of global RBI Group standards, procedures, and efficient and effective IT systems with focus on innovative solutions. She is also a member of the advisory board of the Association of Certified Sanctions Specialists (ACSS) and member of the SWIFT Financial Crime Compliance Advisory Group (FCC-AG).

Tatjana is with Raiffeisen Compliance for almost 20 years serving also in sensitive data analytics and forensic investigations, having a degree in Electrical Engineering and Computer Science from the University of Electrical Engineering in Belgrade. Before joining RBI, Tatjana worked for almost 10 years in the IT development as a program manager for the implementation of a banking product for reconciliation of Nostro payment and custodial accounts.

With 18 years of experience in the air cargo industry—including 5 years at Martinair and 13 years at KLM Cargo—Sandra is an experienced professional with expertise in security, customs, and compliance. Throughout her career, she has held various roles within the cargo division, allowing her to develop regulatory knowledge and operational insight.

Currently serving as Security & Customs Manager at KLM Cargo, Sandra plays a pivotal role in ensuring compliance with international regulations. She is the primary point of contact for all sanction-related matters, advising on complex regulatory frameworks and their impact on cargo operations. Her strategic approach helps mitigate risks while maintaining operational efficiency.

Sandra is committed to continuous professional development. Since 2023, she has been actively involved with the Association of Certified Sanctions Specialists (ACSS). In 2024, she further solidified her expertise by earning the Certified Sanctions Specialist (CSS) designation, demonstrating her deep understanding of international sanctions and trade compliance.

Her responsibilities extend beyond regulatory compliance; she also collaborates closely with internal teams and external stakeholders to implement best practices in security, customs procedures, and risk management. Sandra’s proactive approach ensures that KLM Cargo remains ahead of evolving industry regulations, reinforcing its reputation as a leader in air cargo compliance.

Ivy Llena has over 14 years of experience in the learning and development field, providing capacity-building and professional development programs for corporate and social service agencies in the US and the Philippines.

Before joining ACSS, she was a program director at a non-profit organization in the Philippines, where she co-designed and co-implemented economic empowerment programs and services for survivors of human trafficking and their families. Ivy also served at the Social Policy Institute at Washington University in St. Louis, where she led and contributed to inclusive economic growth initiatives.